Mindjoy Subprocessors
Last updated: May 27, 2025
To support our delivery of high-quality and secure educational services, Mindjoy engages selected third-party subprocessors. Each of these subprocessors provides specialized infrastructure, analytics, communication, or platform services necessary for Mindjoy's operations. We carefully select these partners based on their robust security measures, reliability, and compliance with data privacy regulations, including GDPR. The following table outlines our subprocessors and their roles in helping Mindjoy effectively deliver our services.
| Subprocessor | Purpose | Processing location | GDPR Data Transfer Safeguards | Data processing agreement |
|---|---|---|---|---|
| Render.io | Application hosting, database management, background jobs, queue processing | EU (Germany) | Not applicable (EU-hosted) | ✅ |
| Amazon Web Services | File storage (S3), content delivery (CloudFront), backups, peripheral services | EU (Germany) | Not applicable (EU-hosted) | ✅ |
| Mixpanel | Product analytics and user behavior insights | USA | Certified under EU-U.S. DPF and UK Extension | ✅ |
| Customer.io | Transactional emails, newsletters, drip campaigns, subscription management | USA | Standard Contractual Clauses with UK Addendum | ✅ |
| Sentry | Application error tracking, performance monitoring | USA | Certified under EU-U.S. DPF and UK Extension | ✅ |
| Papertrail (SolarWinds) | Application logs storage, alerting, debugging | USA | Standard Contractual Clauses with UK Addendum | ✅ |
| Fivetran | Data integration, transformation, and pipeline automation | EU | Not applicable (EU-hosted) | ✅ |
| Metabase | Business intelligence and analytics dashboards | EU | Not applicable (EU-hosted) | ✅ |
| OpenAI | AI model inference and natural language processing (no model training on user data) | USA | Standard Contractual Clauses with UK Addendum (via via DPA) | ✅ |
| Mistral AI | AI model inference, document OCR (no model training on user data) | EU | Not applicable (EU-hosted) | ✅ |
| Google Cloud | Cloud infrastructure, authentication, third-party integrations, AI models | EU, USA | Certified under EU-U.S. DPF and UK Extension | ✅ |
| Segment | Analytics event tracking and user insights aggregation | USA | Certified under EU-U.S. DPF and UK Extension | ✅ |
| Qdrant | Vector database for AI search, retrieval, and recommendations | EU | Standard Contractual Clauses with UK Addendum | ✅ |